We collect and process the following personal data:
Identification data (first name, last name)
Contact data (email, phone number, address)
Payment data (processed only through secure providers such as PayPal or Stripe — we do not store payment details directly)
Browsing data (IP address, browser type, visited pages, through technical and analytics cookies)
3. Purposes of the Processing
The collected data are processed for the following purposes:
Order fulfillment and shipment management
Communications regarding orders or customer requests
User account management
Sending newsletters (with prior consent)
Anonymous statistical analysis to improve the website
Legal and tax compliance
4. Legal Basis for Processing
Data processing is based on:
Execution of a contract (Art. 6(1)(b) GDPR)
Consent from the data subject (for promotional communications)
Legal obligations (Art. 6(1)(c) GDPR)
Legitimate interest of the Controller (e.g., defending legal rights)
5. Processing Methods
Data are processed using electronic and/or manual tools, in compliance with the security measures established by law. We do not use automated decision-making or profiling.
6. Data Retention
Data will be retained for the time necessary to achieve the purposes indicated:
Order-related data: 10 years (legal/tax obligations)
Marketing data: until consent is withdrawn
Browsing data: up to 26 months
7. Data Communication and Disclosure
Data will not be publicly disclosed but may be communicated to:
Couriers and logistics service providers
Payment providers (e.g., PayPal, Stripe)
Legal and tax advisors
Subjects authorized by the Controller
All third parties are bound by contractual confidentiality and GDPR compliance.
8. Data Transfer Outside the EU
Some data may be transferred outside the EU only when adequate safeguards are in place (adequacy decisions, Standard Contractual Clauses, or other GDPR-compliant mechanisms).
9. Data Subject Rights
Users may exercise their rights under Articles 15–22 GDPR at any time, including:
Access to personal data
Rectification or update
Erasure (right to be forgotten)
Restriction of processing
Objection to processing
Data portability
Withdrawal of consent (without affecting the lawfulness of processing before withdrawal)